---
title: How-to knowledge base article template
slug: self-service-kb/how-to-knowledge-base-article-template
description: Learn how to create a comprehensive knowledge base category with this useful template. Explore the sections covering task description, necessary prerequisites, detailed step-by-step instructions, and expected outcome. Additionally, find valuable resources
docTags: 
createdAt: 2023-04-05T13:08:13.000Z
---

:::hint{type="info"}
:FontAwesome[]{icon="fa-solid fa-circle-info"}**&#x20; Quick note on the content templates**: each document template can be used to set up a knowledge base category.
:::

## Task: \[Brief description of a task to be completed]

(e.g. “By following the instructions, you’ll be able to …”

“This article will help you set up your …”

“The following guide will provide you with instructions on how to install …”)

## Prerequisites (if applicable):

\[Brief description of which products/features/customers the task does/doesn’t apply to]

\[Instructions:]

::::WorkflowBlock
:::WorkflowBlockItem
\[Step 1]
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:::WorkflowBlockItem
\[Step 2]
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:::WorkflowBlockItem
\[Step 3]
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:::WorkflowBlockItem
\[Etc. ]
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## Outcome: \[Brief description of what should be possible once the task is completed]

*Screenshot with the outcome*

***

### Further Reading:

::::LinkArray
:::LinkArrayItem{headerType="IMAGE"}
Use @ and link to another page
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:::LinkArrayItem
Use @ and link to another page
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:::LinkArrayItem
Use @ and link to another page
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::::

