Content Templates
Troubleshooting article template
5min
Quick note on the content templates: each document template can be used to set up a knowledge base category.
Problem: [Brief description of the problem to be addressed]
1
[Solution 1]
Describe the solution
2
[Solution 2]
Describe the solution
3
[Solution 3]
Describe the solution
[Brief description of how to confirm the problem is solved]
[Explaining the next steps if the problem isn’t solved]
(e.g. “If none of these actions work, please contact our customer support at (email) or start a live chat.”
Use @ and link to another page
Use @ and link to another page
Use @ and link to another page
Updated 25 Mar 2024
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