How can I ensure my data center is properly set up?

Customers must have a basic understanding of cloud hosting platforms before using IONOS CLOUD's products and services. The best way to get started is by using IONOS CLOUD DCD tutorials. These instruction sets will help you start a fundamental data center and set up initial user access and permissions.

If you require direct assistance, contact

. They will check your infrastructure to ensure that everything is correctly set up. This service is completely free of charge. IONOS CLOUD support service is available 24/7.

 Cloud Specialists cannot perform a full migration for new customers. Let us know if this is necessary so that we can find the right partner from IONOS CLOUD partner network.

If I need a certain feature but cannot find it on the website, how do I know if IONOS CLOUD offers it?

If you already have an account with IONOS CLOUD, contact your account manager. If not, you can contact the 

Do you guarantee that my data will only remain in Germany?

It depends on you, what data, and where to store it because you choose the data center's location. All information about data protection can be found in IONOS CLOUD data protection package. If you have further questions, email at 

Can I get help in setting up my Virtual Data Center?

. You can also customize your own infrastructure according to your needs. If you need IT service provider support, we are happy to introduce you to a partner.

Does IONOS CLOUD offer specific certifications?

Yes, IONOS CLOUD offers specific certifications. For more information, see 

 and attestations. If you need additional certificates, you can either contact IONOS CLOUD customer service or contact your account manager.

Who should I contact if I want to transfer my account to another company?

To transfer your account to another company, contact your account manager, who will help you with the transfer and tell you what confirmations and information we need.

Who should I contact if I need an Auftragsverarbeitungsvertrag (AVV)?

To initiate this operation, contact your account manager. For more information on AVV, see 

Are IONOS CLOUD hosting services environmentally sustainable?

Yes, IONOS CLOUD services are environmentally sustainable. For more information, see 

Data Center Designer

General Inquiries

The virtualization or emulation of a computer system is based on computer architectures and provides the functionality of a physical computer. Virtual machines are based on computer architectures and provide the functionality of a physical computer.

Virtual_Machine_VM

ionos_cloud

A collection of cloud resources used for creating an enterprise-grade IT infrastructure. VDC resources include the processors, memory, disk space, and networks from which Virtual Machine (VMs) are built.

Virtual_Data_Center_VDC

Virtual_Machines_VMs

A distributed file system protocol that allows remote file access and sharing over a network. NFS enables a client-server model, where a central server provides access to files and directories to remote clients.

Network_File_System_NFS

copyright_foss

product_keysight

Irion

A network configured specifically for Dante products.

Dante_network

product_name_dante_controller

google-link

product_name_01

ivanti_product_name

libraries

Collibra

companynewname

Cool phone cases for high security purposes

Privolo

Magical pharmaceutical that heals anything. Right?

Paracetamol

continiaVar

insitutionAdress

productName1

companyLegalName

programName

Archbee

customerName1

productName

Product_Name

Test

SEFAS

uptempo

customerName

testName

name1

testvar

customername

apilink1-getallmethod

support

variable_one

capitalize

company_name_adobe

jama_2

jama_1

test

domain

email

product

silviu

Bogdan_test

ferwhethgte

target1

google

product_name

specific

var_miha

new_var_2

new_mih_var

mih_var

This is a plain text that will be inserted in an expandable heading for using this raw as an exampl

testheight

available

testulet

altscenario

This is a plain text that will be inserted in an expandable heading for using this raw as an example

scenario

exemplu

variabila

text

refresh_token

Glossary lets you define every tricky term, then gives them a sneak peek explanation on hover... Just like I'm doing with this text right here!

Glossary_feature

Google

aaaa

variable_test_video

variable123

YourBank

MyBank

test12

sdfdssdfsdfsdfsdfdsfsdf

edfsad

dsfsdfsdf

DairyComp305 - VAS Dairy Management Software

DC305

The term "Zone" represents different dairy locations. PULSE Zones may be different physical dairy locations (for example, multiple locations across the state or country) or different user-defined locations within a single dairy site (for example, Pens 1-100 are Zone 1, Pens 101-200 are Zone 2, etc.).

Zone

EE.product

MI.product

PrimaryMI.product

EE.app

PrimaryMI.license2

applications that are allowed on a device. A device that has other apps installed is considered out of compliance.

Allowlist apps

applications that are not approved for installation on a device. A device that has any of these apps installed is considered out of compliance.

Blockedlist apps

applications that must be installed on a device. A device that is missing any of these apps is considered out of compliance.

required apps

automated responses to a device that violates rules for managed devices.

compliance actions

a list of mobile apps you have made available for your users. Includes apps that users can download from public app stores and apps you intend to distribute using the device management system (In-house apps).

app catalog

Primary.Company

PrimaryMI.license3

an app distributed by the device management service rather than downloaded from a public app store.